Shipping Policy

Effective Date: February 12, 2025

At VividLook.shop, we understand that when you shop with us, you're looking to get your new favorite looks as soon as possible. Here's everything you need to know about shipping.

Company Info:
ZACK-DIVETO ARCHITECTURE INC
1672 15TH St, San Francisco, CA 94103-3509
Phone: +1 415 495-7889
Email: [email protected]

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Processing Time

Once you place your order, we’ll take about 1–3 business days to verify and prepare your items for shipment.
During high-demand periods (like sales or new collection drops), processing may take a bit longer. If there’s a delay, we’ll make sure to notify you via email or phone.

Shipping Time

Shipping time is how long it takes for your items to get from our fulfillment center to your door.

• Standard Delivery: 7–14 business days

We ship to:

• Australia

• Canada

• USA

• Worldwide

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Shipping Costs

• Free Shipping: On orders over $60.00, shipping’s on us!

• Standard Shipping Fee: Orders under $60.00 will incur a $10.00 shipping fee.

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Expedited Delivery — Fast-Track Your Order

1. What’s Expedited Shipping?

Need it faster? Opt for expedited shipping during checkout, and we’ll prioritize your order for quicker delivery.

2. When Does It Apply?

Expedited shipping applies when:

• You select and pay for it at checkout.

• Your items are in stock.

• The shipping address is eligible for expedited delivery.

3. Expedited Rates (Based on Weight)

• First 1kg: $10

• Each additional kg (or part of it): +$5

4. Delivery Timeframes

• Urban Areas: Delivered within 24 hours after order confirmation.

• Suburban / Remote Areas: Delivered within 48 hours.

5. Expedited Shipping Fee

Expedited shipping fees are non-refundable unless we fail to meet the promised delivery time. If you cancel after selecting expedited shipping, the fee will not be refunded.

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Thank you for shopping with VividLook.shop!
Have questions? Contact us anytime at [email protected].