Welcome to Vividlook! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.vividlook.shop) and related services. By using our website, you agree to the practices described in this policy.
2.1 Information You Provide
When you create an account on Vividlook, we collect your name, email address, password, and any other information you choose to provide, such as phone number and shipping address.
If you make a purchase, we collect payment details and order information.
When you contact customer service, we collect details related to your inquiries, order number, and feedback.
2.2 Information Automatically Collected
Log Data: We collect details about your device, browser, IP address, pages visited, and timestamps.
Cookies and Tracking: We use cookies and similar technologies to recognize your device, remember your preferences, and analyze website traffic. You can manage cookie settings through your browser.
3.1 Providing and Improving Services
Processing orders, payments, and deliveries
Providing customer support and service updates
Enhancing website functionality and user experience
3.2 Personalization
Recommending personalized products based on your browsing and purchase history
3.3 Communication
Sending promotional emails about new arrivals, exclusive deals, and events (you can opt out anytime)
4.1 Service Providers
We share your information with trusted partners (e.g., payment processors, shipping companies) who assist in running our business.
4.2 Legal Compliance
We may disclose information when required by law or necessary to protect our rights and safety or those of others.
We implement security measures to protect your personal data, but no online system is 100% secure.
You have the right to access, update, or delete your data and can manage these settings via your account or by contacting us.
We may update this policy. Please review it regularly for any changes.
For privacy-related questions, email us at [email protected].
